Giving from the Heart

Baylor’s commitment to serving all people is evident through our giving.  Serving the community is our calling.  We serve because it is the right thing to do. It is proven in our history – as depicted in the photo to the right when Baylor nurses treated children from Buckner Orphans’ Home at Texas Baptist Memorial Sanitarium’s free clinic – and it will remain in our future.


Caring, Now More Than Ever

Baylor is absorbing more of the cost of caring for the community than ever before. From July 2011 to June 2012, Baylor Health Care System gave back 13.7 percent of net patient revenue – $539 million – nearly 3 times more than required by state law.  Our re-investments in the community seek to improve access to care, enhance community health, advance medical education and technology, and relieve the burden of care borne by the government and other providers. Baylor’s commitment to our community is unwavering.

The Bottom Line is Caring

Patients served at Baylor receive our full measure of care and compassion, regardless of their ability to pay. In FY2012, we provided more than $489 million in charity care and in the unreimbursed cost of providing care to patients enrolled in Medicaid or Medicare. In addition, we grew the region’s access to health care through medical education programs that supply doctors and nurses for future generations. And we provide community health improvement services and financial and in-kind donations throughout the communities we serve.

Amounts in pie chart represent those reported to the Texas Department of State Health Services


The Services People Need Most

Baylor surveys the health needs of our communities, builds plans for their improvement and provides services across the DFW Metroplex to address these health needs. Here are some of the most pressing issues identified in our 2013 Community Health Needs Assessment.

Learn more about our plans to address these community health needs.

Working as a Team

Baylor provides for the broad-ranging needs of our growing, dynamic region through the support of other not-for-profit organizations working to enhance the health of the community. In FY2012, this support totaled more than $1 million in contributions to organizations that share our belief in service and commitment. In August 2011, Baylor’s donation of $1 million over four years helped Brother Bill’s Helping Hand to begin construction of a new facility. The new building will expand access to care for medically indigent residents of West Dallas.


Giving and Healing

Much of what we do relies on the generosity of our donors. In FY2012, Baylor’s three foundations – Baylor Health Care System Foundation, Irving Healthcare Foundation and All Saints Health Foundation – distributed more than $30 million to the System. These gifts enable us to serve our patients and the community, undertake innovative research and fund medical education to meet our region’s growing demand for health care professionals.


The Power of Dreaming Big

Formed in 1978, Baylor Health Care System Foundation generates charitable support for the largest not-for-profit health care system in North Texas. Thanks to the generosity of more than 10,500 donors in FY2012, the Foundation was able to raise more than $26 million. This funding supported research, education, patient care, and capital expenses throughout the system, including the building of the largest cancer hospital and outpatient cancer center in North Texas. The Foundation is now supporting the System in its first comprehensive fundraising campaign, "Campaign 2015: Baylor Makes Us All Better," with a goal of raising $250 million in charitable contributions. As of September 2013, $179 million has been raised towards this goal.


Teaching Tomorrow’s Healers

A name that’s known as much for medical education as it is for health care, Baylor is committed to helping Texas address its statewide physician shortage. In 2012, we invested $21.9 million to train 236 physicians in 11 specialties and 18 sub-specialties.

Pictured left, David Watkins, MD (back left) and Robbie Weir, PA (ASCP) (center foreground), instruct pathology residents in the surgical pathology gross room at Baylor Dallas.

Building Brighter Care Teams

A team of skilled clinical professionals helps the most capable physicians and nurses thrive. To help build that team, Baylor educates leaders in other areas of health care expertise, including radiology and nuclear medicine, pharmacy, dietetics and clinical pastoral care. In 2012, 206 students completed our undergraduate training programs and internships—a $3.2 million benefit to the community.

Pictured right, Randy Rosenblatt, MD, teaches residents and medical students at Baylor Dallas.


Attracting Quality Medical Talent

This year, Baylor and the Texas A&M Health Science Center College of Medicine developed a clinical training program that allows students to complete their last two years of medical school in Dallas. In addition, Baylor University Medical Center at Dallas hosts elective rotations for fourth-year medical students from more than two dozen accredited medical schools. Our elective clinical and academic training programs prepare students in diagnostic radiology, internal medicine, obstetrics and gynecology, pathology, physical medicine and rehabilitation, and general surgery.

Pictured below, Cristie Columbus, MD, vice dean (center) with students in the Texas A&M Health Science Center College of Medicine.


Educating Future Nurses

Perhaps no other caregiver is closer to the patient than the nurse. Baylor fosters nursing excellence as a critical role in the quality and efficiency of care. Our support of nursing education spurs strong relationships with 15 area schools — and millions of dollars of investment. In FY2012, we trained 2,448 nurses at a total cost of $5.7 million.

Students pictured from Baylor affiliate, Brookhaven College Nursing Program

Leading from the Bedside

Five Baylor hospitals – Baylor University Medical Center at Dallas, Baylor Regional Medical Center at Grapevine, Baylor Regional Medical Center at Plano, The Heart Hospital Baylor Plano and Baylor Jack and Jane Hamilton Heart and Vascular Hospital – achieved The Magnet Recognition Program® designation from the American Nurses Credentialing Center. To foster the development and advancement of more nursing leaders, Baylor collaborated with Southern Methodist University to create a Nurse Executive Fellowship and Advanced Nursing Leadership Forum. In 2012, 31 nursing leaders participated in the Forum.


As America Ages, A Dynamic Response

They’ve lived full lives. They’ve nurtured our families. And now we believe our elders deserve a specialized level of care.

Thanks to a generous $12.4 million, three-year grant from the Deerbrook Charitable Trust, Baylor is pioneering a specialized geriatric nursing education program to develop education and best practices with skilled nursing facilities. Through this grant, we provide resources to area nursing homes, conduct training to prevent and treat delirium and reduce readmissions
by improving care transitions.

Research for Patient Care

While medical advances occur daily, there is a constant race to prevent disease, improve outcomes and extend the quality of life. Through the Baylor Research Institute (BRI), we’re exploring new ways to prevent and treat disease. In 2012, BRI researchers were conducting 748 clinical trials.


A Beacon of Hope

In southern Dallas, Baylor is improving the health of a population with the highest rates of diabetes in Dallas County, along with severe risk for many other chronic diseases. Our $15-million Diabetes Health and Wellness Institute at Juanita J. Craft Recreation Center — a joint effort with the City of Dallas— provides a blend of clinical services, health education and recreation, making it one of the nation’s most innovative diabetes management centers.

Since it opened in 2010, the Diabetes Health and Wellness Institute has helped its patients and the community become aware of diabetes and change their lifestyle habits for a better quality of life.


Care Where It’s Needed Most

In 2012, Baylor clinic physicians and nurse practitioners provided quality primary and specialty care for 8,470 people. In partnership with the HealthTexas Provider Network, we operate eight Baylor Community Care Clinics that serve as patient-centered medical homes in underserved neighborhoods.

  • Baylor Family Medicine at Worth Street – Dallas, TX
  • Diabetes Health and Wellness Institute Family Health Center – Southern Dallas, TX
  • City Square Clinic – Downtown Dallas, TX
  • Irving Interfaith Clinic – Irving, TX
  • Avenue F Family Health Center – Plano, TX
  • Hope Clinic of Garland – Garland, TX
  • Baylor Community Care at Garland – Garland, TX
  • Baylor Community Care at Fort Worth – Fort Worth, TX

Teaching Healthy Living

While we strive to provide quality medical services, we work hard to keep people from needing them. In 2012, we broadened our efforts to strengthen community health by launching a new blog – scrubbing in. On our websites, in community clinics, during neighborhood events and through traditional and digital media, we shared knowledge and tools to help people stay healthier.


Taking Wellness on the Road

Knowledge is a powerful tool, especially when it comes to your health. Through awareness and education, we have invested $1.09 million to help prevent disease and improve the quality of life for the uninsured and underserved in our communities. At health fairs, screenings and educational events, Baylor professionals taught 83,349 people how to identify their health risks and take care of their health, and they also put them in touch with follow-up services.


We’re in This Together

Faced with serious illness, patients and their loved ones need special compassion and services – from coping with a diagnosis to understanding advance directives. In 2012, the Baylor Health Care System Palliative Care teams helped 2,566 families with challenges such as these. The palliative care program at Baylor Dallas is the first in Texas and among the first nationwide to be certified by The Joint Commission. It’s also the only program in North Texas with a child life specialist trained to serve families coping with a serious illness.

Strength for the Journey

For nearly every medical condition and treatment, Baylor sponsors a support group where patients and caregivers can share their stories, learn from one another and gain strength for recovery. In 2012, nearly 5,000 people participated in groups across the Baylor Health Care System.


Sharing the Honor of Serving All People

People who are eager to serve have always been drawn to Baylor. In FY2012, 2,819 volunteers provided 263,913 hours of compassionate care to patients and visitors at our hospitals.

Baylor Employees Go Above, Beyond and Even Farther

Every day Baylor employees give their all to patients, families and visitors. And it doesn’t stop at the end of the shift. Many serve the community locally and around the world. Baylor’s Office of Mission and Ministry has a far-reaching impact through pastoral care, clinical pastoral education and programs of Faith In Action Initiatives. Our Sacred Vocations Program© helps employees regain meaning and purpose in their jobs – and prepares them for local and international service.


Freely Given

Generous with their time and finances, 47 percent of employees gave $1.6 million in 2012 to the Employee Giving Campaign benefiting their fellow colleagues in need. In addition, Baylor employees are longtime supporters of the United Way – raising more than $5.3 million since 2000.

Faith In Action

Baylor’s Faith In Action Initiatives (FIAI) empower our employees for local and international medical service programs. FIAI’s Second Life Resources Warehouse collects and repurposes medical equipment for other health care providers in need. In 2012, FIAI brought $132,912 worth of supplies and equipment to more than 31 countries for disaster relief and medical missions.

Click icons to read how we made a difference


Team Esperanza

HELP International

In April 2013, Team Esperanza, a group of medical professionals sponsored by a not-for-profit ministry called HELPS International, traveled to Guatemala to provide much-needed surgeries in a small village where many cannot afford medical care. The team of 75 medical professionals were ready to start helping this community but lacked the supplies and equipment to treat the village. With a small budget, they relied on donations to supply the trip. While several organizations donated, Team Esperanza was extremely grateful to Faith In Action Initiatives Second Life Resources Warehouse as it was the only donor who had a large amount of supplies, allowing the team to choose the exact equipment needed for the surgeries they would be performing. With the right supplies in tow, Team Esperanza was able to serve 564 patients in clinic and performed more than 90 surgeries.


Smitha Tomy, RN, Roberts ICU

Baylor University Medical Center at Dallas

New to the nursing profession, Smitha Tomy was having a hard time accepting some things, such as why some people suffer more than others in this world. Traveling to Guatemala City on a Fred Roach Mission Scholarship, Smitha wanted to revitalize her spiritual and professional life. While she did everything she could to help the desperate patients she met, Smitha believes the people there helped her much more than she helped them. "I realize now all of us are broken in different ways, but God repairs our broken pieces," Smitha says. For six days, the mission team worked around the clock to care for the post-op patients. Smitha was apprehensive having no monitors or fancy electronic machines, but her instincts became her guide. She will not forget what she saw and learned while in Guatemala and is applying her observations to everyday life back home. Thanks to Faith In Action Initiatives, Smitha had the opportunity to show the love and grace of God through her work as a nurse.


Morihito Takita, research investigator

Baylor Research Institute

When a 9.0 earthquake hit northeastern Japan in March 2011 and subsequently caused a massive tsunami, resulting in severe damage along its Pacific coast, Baylor's Faith In Action Initiatives (FIAI) took immediate action. It is their mission to address the needs of our community and our world through education, missions, redirection of resources and disaster relief. Morihito Takita, investigative researcher at Baylor Research Institute, led a mission to deliver several tons of disaster relief supplies to the region. Over 110,000 people were living in evacuation centers and nearly 10,000 were still missing in the rubble two months after the disaster. Takita helped deliver medical supplies to four hospitals in the Iwate, Miyagi, Fukushima and Chiba prefectures. Clothes and blankets from FIAI were distributed through other Japanese organizations.

South Sudan



See how Faith In Action Initiatives provided exam tables, patient beds, and boxes of basic medical supplies to prepare a hospital in South Sudan to see its first patients.

Link to video


Yen Nguyen, RN, Virginia Hernandez, RN, Nola Schrum, RN

Baylor Medical Center at Irving

Yen Nguyen, Ginny Hernandez and Nola Schrum, nurses at Baylor Irving, traveled to Tanzania as recipients of the Fred Roach Mission Scholarship. Working through the African Children’s Mission group they served the Misi village in the Bariadi District of Tanzania, where most villagers are farmers. Their team provided medical, dental and vision screenings to 1,000 children, many of whom were given medication for malaria, parasites, pain, fever and infection. Wellness measures, such as vitamins, health education and sanitation were also implemented. For the adult members of the community, medical stations provided treatment to approximately 900 patients and a new pharmacy filled over 2,500 prescriptions. The mission served an entire community in need with quality medical care.


Patricia Tate, speech therapist

Our Children’s House at Baylor

As a recipient of the Fred Roach Scholarship, Patricia Tate traveled to the Ukraine to provide education and support for the newly founded Gorlovka Center for the Social Rehabilitation of Invalid Children. Before the opening of this rehabilitation center, local children with special needs received no education or received education only through homebound services. The new center provides an opportunity for children with autism spectrum disorder, cerebral palsy, Down syndrome and other neuro-developmental disorders to learn in an environment that supports integration into the community. Her efforts assisted special needs families as well as the Gorlovka Center staff, who yearned for more education and materials to assist them in serving their community.


Kristine Debuty, RN, nurse manager, and David Vanderpool, MD

Baylor University Medical Center at Dallas

When Baylor Dallas had a supply of retired fetal heart monitors no longer in use, Faith In Action Initiatives (FIAI) found a new use for the lifesaving technology at three hospitals in eastern Ukraine. Kristine Debuty, BSN, RNC-OB, manager of labor and delivery at Baylor Dallas and David Vanderpool, MD, a physician on the medical staff at Baylor Dallas, traveled to the region to educate the local labor and delivery staff on how to use it. Previously, the staff had only low-tech wooden listening devices to monitor fetal heart rate. Dr. Vanderpool also helped set up and train Ukrainian surgeons to use laparoscopic equipment. At first, the hospital staff could not imagine such kindness without expecting anything in return. But soon, Debuty and Dr. Vanderpool were overwhelmed by the hospitality and gratitude of the people they had helped. Upon their return, Debuty and Vanderpool took action to encourage other Baylor employees to donate medical equipment being replaced or retired to FIAI. Working together, we can help save more lives and raise the level of medical care in places that desperately need help.

United States

Baylor Emergency Response Team


Baylor Emergency Response Team and Faith In Action Initiatives (FIAI) responded immediately when an EF-5 tornado wrecked the town of Joplin, MO., in May 2011. The storm left its mark along a one-mile-wide, 12-mile-long path, which went directly through St. John's Hospital. Because of St. John's excellent preparedness plans, only five patients perished in the tragedy. All hospital employees survived and 186 patients were successfully evacuated. Within 15 hours, these Baylor teams arrived in Joplin to deliver donated first aid supplies, baby formula, blankets, T-shirts, shoes, diapers and food to the ravaged area. Sensing the urgent need, the FIAI team organized Baylor employees to continue to collect and donate hygiene items and other supplies for those affected in the Joplin community in the months following their return home.


Growing a Greener Baylor

The spirit that drives our ministry of healing also fuels our commitment to a healthier environment. Our five-year energy management strategy – launched in 2010 – will save $30 million in energy costs and cut CO2 emissions by nearly 7,600 tons. It’s not only a dedication to a better atmosphere, it’s a dedication to a better quality of life for you.

Our Employees Have the Power

“I Have the Power” is a program that encourages Baylor staff members to become energy champions for their departments and creates awareness and responsible stewardship around energy consumption. To reduce traffic and improve air quality, Baylor invests a quarter of a million dollars each year to subsidize employee DART passes.


Taking the LEED

A healthier planet means healthier people – that’s the idea behind Baylor’s conservation efforts. Our three newest facilities – Baylor Medical Center at McKinney, Baylor Charles A. Sammons Cancer Center and Baylor Medical Center at Uptown – meet the tough sustainability standards of the Leadership in Energy and Environmental Design (LEED) program.